Contact information

CONTACT INFORMATION

We welcome your questions, feedback, and inquiries. Please reach out to our dedicated customer support team using any of the contact methods below:

• Trade Name / Store Name: gopapeluxe

• Customer Support Email: willowtide@gopapeluxe.com

• Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST / UTC)
  

GET IN TOUCH WITH US

If you have questions about your order, shipping, returns, or general product inquiries, please send an email to our support team with your Order Number and a brief description of your request.

We aim to respond to all customer inquiries within 24 to 48 hours (excluding weekends and statutory holidays).